Terms and Conditions

1. Introduction

These Terms and Conditions apply to the use of the Theschel Private Limited website. By accessing or using this website, you agree to comply with these Terms and Conditions.

If you do not agree with these terms, you should not use this website.

Theschel Private Limited is a Maldives-registered company focused on wholesale and retail trade, renovation and maintenance works, and e-commerce activities. Our business may include electrical and hardware product supply, selected construction-related supplies, product sourcing, delivery coordination, maintenance support, renovation works, and customer-focused service.

2. Website Information

The information provided on this website is for general company, service, product, and informational purposes only. It is intended to help visitors understand the services and business activities offered by Theschel Private Limited.

The content on this website should not be treated as project-specific technical advice, product certification, construction approval, regulatory approval, or professional consultancy advice unless confirmed through a formal written engagement with Theschel Private Limited.

3. No Service Agreement by Website Use

Submitting an inquiry, request, document, photograph, drawing, product list, or message through this website does not automatically create a contract, customer agreement, service agreement, or formal engagement with Theschel Private Limited.

Any product supply, renovation work, maintenance work, delivery arrangement, e-commerce order, quotation, scope of work, pricing, timeline, responsibility, or service condition must be agreed separately in writing, by confirmed quotation, invoice, order confirmation, message, or other accepted business communication.

4. Products, Services, and Availability

Theschel Private Limited may provide information about products, services, brands, supply focus areas, renovation and maintenance works, and e-commerce related activities. Product availability, pricing, specifications, delivery timing, and service availability may change without prior notice.

Product images, brand references, service descriptions, and website content are provided for general reference. Actual product models, specifications, packaging, colour, availability, warranty, and delivery conditions may vary depending on supplier stock, manufacturer changes, market availability, and confirmed order details.

5. Quotations and Pricing

Any quotation provided by Theschel Private Limited may be based on information available at the time of quotation, including product availability, supplier pricing, delivery requirements, project details, service scope, and customer requirements.

Unless clearly stated otherwise, quotations may be subject to stock availability, supplier price changes, delivery costs, tax or duty changes, site conditions, scope changes, and other practical business factors.

A quotation does not become a confirmed order or service commitment unless accepted by the customer and confirmed by Theschel Private Limited through appropriate business communication.

6. Order and Delivery Coordination

Customers are responsible for providing accurate and complete information required for order processing, product sourcing, delivery coordination, and service delivery. This may include product specifications, quantities, delivery address, contact number, site access details, preferred delivery timing, and any special requirements.

Delivery dates and timelines are estimates unless specifically confirmed in writing. Theschel Private Limited will make reasonable efforts to support timely delivery, but delivery may be affected by supplier delays, transport issues, weather, access restrictions, public holidays, customs or import delays, stock shortages, or other circumstances beyond our control.

7. Customer Responsibilities

Customers, clients, contractors, and website users are responsible for ensuring that information provided to Theschel Private Limited is accurate, complete, and up to date.

Customers are also responsible for confirming that products, quantities, specifications, delivery requirements, site conditions, and service requests meet their actual needs before confirming an order or service arrangement.

Theschel Private Limited shall not be responsible for errors, delays, rejected orders, additional costs, incorrect product selection, or project impacts caused by incomplete, inaccurate, outdated, or misleading information provided by the customer or third parties.

8. Renovation and Maintenance Works

Renovation and maintenance works may include electrical-related works, painting, plumbing support, tiling, repair coordination, and general improvement works, depending on the agreed scope.

Any renovation or maintenance work shall be subject to site conditions, agreed scope, material availability, access arrangements, safety requirements, customer approvals, and practical work limitations. Additional works, hidden defects, design changes, material changes, or site restrictions may affect cost and timeline.

Customers must provide safe and reasonable access to the site, relevant information, permissions, and any approvals required for work to be carried out.

9. Electrical and Hardware Supply

Theschel Private Limited may supply selected electrical products, house wiring materials, lighting items, hardware goods, and construction-related supplies. Customers are responsible for ensuring that purchased items are suitable for their intended use, unless product suitability has been specifically assessed and confirmed by Theschel Private Limited in writing.

Installation, wiring, connection, repair, and technical works should be carried out by competent persons, qualified electricians, licensed contractors, or authorised professionals, where applicable. Theschel Private Limited shall not be responsible for unsafe installation, incorrect use, misuse, unauthorised modification, or poor workmanship by third parties.

10. E-Commerce and Online Inquiries

Online product inquiries, e-commerce requests, sourcing checks, and order coordination may be managed through website forms, email, phone, social media, or other communication channels.

Submitting an online inquiry does not guarantee stock availability, fixed pricing, order acceptance, delivery timing, or product reservation unless confirmed by Theschel Private Limited.

11. Product Warranty and Manufacturer Terms

Where products are covered by manufacturer, supplier, or distributor warranty terms, those terms may apply according to the relevant manufacturer, supplier, or distributor conditions.

Warranty coverage may depend on product type, installation method, proper use, proof of purchase, manufacturer requirements, and inspection by the relevant supplier or authorised party. Theschel Private Limited may assist with warranty-related communication where reasonable, but does not guarantee warranty approval or replacement unless legally required or specifically agreed in writing.

12. Returns, Exchanges, and Cancellations

Returns, exchanges, and cancellations may be considered based on product condition, supplier terms, order status, delivery status, custom sourcing, and applicable business requirements.

Some items may not be returnable or exchangeable, including specially ordered items, custom-sourced products, opened or used goods, damaged goods, items without proof of purchase, and products affected by misuse or improper handling.

13. Professional Conduct and Code of Conduct

Theschel Private Limited is committed to maintaining responsible business conduct, customer-focused service, and practical service delivery.

Customers, suppliers, contractors, workers, and other stakeholders are expected to communicate honestly, provide accurate information, respect agreed timelines, and avoid conduct that may compromise safety, quality, legality, or business integrity.

Theschel Private Limited reserves the right to decline or discontinue services where a request involves unlawful activity, unsafe practice, false information, abusive conduct, unethical behaviour, misuse of documents, or actions that may breach applicable laws, regulations, supplier terms, or business standards.

14. Submitted Information and Files

If a user submits product details, drawings, documents, photographs, site information, or other materials through the website or by communication with Theschel Private Limited, the user confirms that the information provided is accurate to the best of their knowledge and that they have the right to share it.

Theschel Private Limited may use submitted information to assess inquiries, prepare quotations, understand product or service requirements, coordinate suppliers or contractors, provide customer support, or communicate regarding requested products and services.

Submitted information shall be handled with reasonable confidentiality and used only for relevant business and service-related purposes.

15. Accuracy of Website Information

Theschel Private Limited aims to keep website information accurate, relevant, and up to date. However, Theschel Private Limited does not guarantee that all information on this website is complete, error-free, current, or suitable for every customer, project, or product requirement.

Product availability, pricing, supplier arrangements, delivery options, service capabilities, and business information may change over time. Users should contact Theschel Private Limited directly for current information before making a decision based on website content.

16. Intellectual Property

All website content, including text, layout, graphics, branding, logo, design elements, images, service descriptions, and other materials, belongs to Theschel Private Limited unless otherwise stated.

Users may view and use website content for personal or business reference purposes. Users may not copy, reproduce, modify, distribute, publish, or use website content for commercial purposes without prior written permission from Theschel Private Limited.

Brand logos, product names, trademarks, and third-party marks shown on the website remain the property of their respective owners and are used for identification or reference purposes only.

17. Website Use

Users agree to use this website only for lawful purposes. Users must not:

• Use the website in a way that may damage, disable, or affect its operation
• Attempt to gain unauthorised access to the website, server, or systems
• Submit false, misleading, harmful, confidential, or unlawful information
• Copy or misuse website content, branding, documents, or materials
• Use the website for spam, fraud, or any improper purpose
• Upload files or content that may contain malware, viruses, or harmful code

Theschel Private Limited reserves the right to restrict or prevent access to the website where misuse is suspected.

18. Third-Party Links

This website may contain links to third-party websites, social media platforms, supplier websites, or external resources. These links are provided for convenience only.

Theschel Private Limited is not responsible for the content, accuracy, security, availability, or privacy practices of any third-party website or platform. Users access external links at their own risk.

19. Limitation of Liability

Theschel Private Limited will not be liable for any loss, damage, cost, delay, rejection, claim, or project impact arising from the use of this website or reliance on general information provided on the website.

This includes, but is not limited to, direct, indirect, incidental, consequential, financial, technical, regulatory, approval-related, delivery-related, product-related, or project-related loss resulting from website use, website errors, unavailable content, or reliance on general information without direct confirmation.

Nothing in these Terms and Conditions is intended to limit liability where such limitation is not permitted by applicable law.

20. Availability of Website

Theschel Private Limited aims to keep the website available and functioning properly. However, Theschel Private Limited does not guarantee uninterrupted access to the website.

The website may be temporarily unavailable due to maintenance, updates, technical issues, hosting problems, security matters, or circumstances beyond the control of Theschel Private Limited.

21. Changes to Website Content

Theschel Private Limited may update, modify, remove, or replace website content at any time without prior notice. This may include changes to services, descriptions, product information, brand references, policy pages, contact details, terms, or other website materials.

22. Privacy

Use of this website may involve the collection and handling of personal information. Please read the Theschel Private Limited Privacy Policy for details on how personal information is collected, used, stored, and protected.

23. Separate Service Terms

These Terms and Conditions apply to website use only. Any product supply, quotation, order, delivery arrangement, renovation work, maintenance work, tender participation, e-commerce transaction, or service arrangement may include separate terms and conditions agreed in writing.

If there is any conflict between these website Terms and Conditions and a written quotation, invoice, order confirmation, contract, or service agreement, the written agreement shall apply to the relevant transaction or service arrangement.

24. Updates to These Terms

Theschel Private Limited may update these Terms and Conditions from time to time. The updated version will be published on this website with the revised effective date.

Continued use of the website after changes are published means that the user accepts the updated Terms and Conditions.

25. Contact Us

Theschel Private Limited
Registration No.: C03862020
Website: www.theschel.com
Email: info@theschel.com
Phone: 7450004 / 3350004